具体问题现象如下:

可以看到,当前状态下,带库的驱动器看不到了,并且,有时候,查看Driver信息的时候会出现如题所示的错误。

但事实上,带库的驱动是存在的:
如果你开得了Driver,你可以看到Topology:

查看MS Windows的设备管理器也是可以看到记录的:

设置环境变量:

C:\Program Files\Veritas\Volmgr\bin>set devmgr_show_nonpresent_devices=1

C:\Program Files\Veritas\Volmgr\bin>

解法:
对于这种情况,可以按照下面的方法修复:

重启NBU服务:
停止:

PS C:\Users\Administrator> cd "C:\Program Files\Veritas\NetBackup\bin"
PS C:\Program Files\Veritas\NetBackup\bin> .\bpdown.exe -v -f

NetBackup 7.6 -- Shutdown Utility

Shutting down services
> NetBackup Bare Metal Restore Master Server
> NetBackup Bare Metal Restore Master Server -- STOPPED
> NetBackup Web Management Console
> NetBackup Web Management Console -- DISABLED
> NetBackup Indexing Manager
> NetBackup Indexing Manager -- STOPPED
> NetBackup Service Monitor
> NetBackup Service Monitor -- STOPPED
> NetBackup Agent Request Server
> NetBackup Agent Request Server -- STOPPED
> NetBackup Storage Lifecycle Manager
> NetBackup Storage Lifecycle Manager -- STOPPED
> NetBackup Key Management Service
> NetBackup Key Management Service -- STOPPED
> NetBackup Vault Manager
> NetBackup Vault Manager -- STOPPED
> NetBackup Service Layer
> NetBackup Service Layer -- NOT STOPPED
> NetBackup Policy Execution Manager
> NetBackup Policy Execution Manager -- STOPPED
> NetBackup Job Manager
> NetBackup Job Manager -- STOPPED
> NetBackup Request Daemon
> NetBackup Request Daemon -- STOPPED
> NetBackup Compatibility Service
> NetBackup Compatibility Service -- STOPPED
> NetBackup Database Manager
> NetBackup Database Manager -- STOPPED
> NetBackup Audit Manager
> NetBackup Audit Manager -- STOPPED
> NetBackup Authorization
> NetBackup Authorization -- DISABLED
> NetBackup Authentication
> NetBackup Authentication -- STOPPED
> NetBackup CloudStore Service Container
> NetBackup CloudStore Service Container -- STOPPED
> NetBackup Deduplication Engine
> NetBackup Deduplication Engine -- DISABLED
> NetBackup Deduplication Manager
> NetBackup Deduplication Manager -- DISABLED
> NetBackup Remote Manager and Monitor Service
> NetBackup Remote Manager and Monitor Service -- STOPPED
> NetBackup Device Manager
> NetBackup Device Manager -- STOPPED
> NetBackup Volume Manager
> NetBackup Volume Manager -- STOPPED
> NetBackup Resource Broker
> NetBackup Resource Broker -- STOPPED
> NetBackup Enterprise Media Manager
> NetBackup Enterprise Media Manager -- STOPPED
> NetBackup Relational Database Manager
> NetBackup Relational Database Manager -- STOPPED
> NetBackup Event Manager
> NetBackup Event Manager -- STOPPED
> NetBackup Deduplication Multi-Threaded Agent
> NetBackup Deduplication Multi-Threaded Agent -- STOPPED
> NetBackup Discovery Framework
> NetBackup Discovery Framework -- STOPPED
> NetBackup SAN Client Fibre Transport Service
> NetBackup SAN Client Fibre Transport Service -- DISABLED
> NetBackup Client Service
> NetBackup Client Service -- STOPPED
> NetBackup Legacy Client Service
> NetBackup Legacy Client Service -- STOPPED
> NetBackup Legacy Network Service
> NetBackup Legacy Network Service -- STOPPED

Shutting down robot control daemons
Calling nbproxyreq to cleanup nbproxy processes.
> NetBackup Client Process bpVMutil
> NetBackup Client Process bpVMutil -- terminated
> NetBackup Client Process bpVMutil
> NetBackup Client Process bpVMutil -- terminated
Shutdown of one or more services failed.
PS C:\Program Files\Veritas\NetBackup\bin>

重命名Volmgr/misc下的*.lock文件:

启动:

PS C:\Program Files\Veritas\NetBackup\bin> .\bpup.exe -v -f

NetBackup 7.6 -- Startup Utility

Starting services
> NetBackup Legacy Network Service
> NetBackup Legacy Network Service -- STARTED
> NetBackup Legacy Client Service
> NetBackup Legacy Client Service -- STARTED
> NetBackup Client Service
> NetBackup Client Service -- STARTED
> NetBackup SAN Client Fibre Transport Service
> NetBackup SAN Client Fibre Transport Service -- DISABLED
> NetBackup Discovery Framework
> NetBackup Discovery Framework -- STARTED
> NetBackup Deduplication Multi-Threaded Agent
> NetBackup Deduplication Multi-Threaded Agent -- STARTED
> NetBackup Event Manager
> NetBackup Event Manager -- STARTED
> NetBackup Relational Database Manager
> NetBackup Relational Database Manager -- STARTED
> NetBackup Enterprise Media Manager
> NetBackup Enterprise Media Manager -- STARTED
> NetBackup Resource Broker
> NetBackup Resource Broker -- STARTED
> NetBackup Volume Manager
> NetBackup Volume Manager -- STARTED
> NetBackup Device Manager
> NetBackup Device Manager -- STARTED
> NetBackup Remote Manager and Monitor Service
> NetBackup Remote Manager and Monitor Service -- STARTED
> NetBackup Deduplication Manager
> NetBackup Deduplication Manager -- DISABLED
> NetBackup Deduplication Engine
> NetBackup Deduplication Engine -- DISABLED
> NetBackup CloudStore Service Container
> NetBackup CloudStore Service Container -- STARTED
> NetBackup Authentication
> NetBackup Authentication -- STARTED
> NetBackup Authorization
> NetBackup Authorization -- DISABLED
> NetBackup Audit Manager
> NetBackup Audit Manager -- STARTED
> NetBackup Database Manager
> NetBackup Database Manager -- STARTED
> NetBackup Compatibility Service
> NetBackup Compatibility Service -- STARTED
> NetBackup Request Daemon
> NetBackup Request Daemon -- STARTED
> NetBackup Job Manager
> NetBackup Job Manager -- STARTED
> NetBackup Policy Execution Manager
> NetBackup Policy Execution Manager -- STARTED
> NetBackup Service Layer
> NetBackup Service Layer -- STARTED
> NetBackup Vault Manager
> NetBackup Vault Manager -- STARTED
> NetBackup Key Management Service
> NetBackup Key Management Service -- STARTED
> NetBackup Storage Lifecycle Manager
> NetBackup Storage Lifecycle Manager -- STARTED
> NetBackup Agent Request Server
> NetBackup Agent Request Server -- STARTED
> NetBackup Service Monitor
> NetBackup Service Monitor -- STARTED
> NetBackup Indexing Manager
> NetBackup Indexing Manager -- STARTED
> NetBackup Web Management Console
> NetBackup Web Management Console -- DISABLED
> NetBackup Bare Metal Restore Master Server
> NetBackup Bare Metal Restore Master Server -- STARTED

Start up completed successfully.
PS C:\Program Files\Veritas\NetBackup\bin>

然后,再去NBU Administration Console查看,就不一样了:

————————————
另外:
如果有的备份任务,无法【Cancel Job】,也可以用这种方法停掉。

或者,备份任务失败的时候,出现的错误是这样的也是适用的:
awaiting resource ****-h***2-robot-tld-0 – No drives are available
client process aborted(50)

————————————
参考:
https://www.veritas.com/support/en_US/article.000008823

————————————
Done。

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